Partner at Buddha Bites
Established a neighborhood fine & casual-dine chinese restaurant chain on 14th April 2014 distinctively positioned as home-style cuisine across Fine-dine, Casual-Dine & Express formats with outdoor catering & events.
Opened 7 outlets. Established menu, central kitchen & food cost structures for unit level break-evens with 3 months of opening. Manage Food Costs, Menu Engineering, Marketing, Events & New Outlet Development.
A competent professional with quality experience across diverse facets of Sales and Business Development in banking operations, retail banking, wealth management, servicing and CRM.
Worked with ROYAL BANK OF SCOTLAND, Brabourne Road, Kolkata as Client Experience Manager Preferred Banking
Possess knowledge in concepts like Market Research, MIS and Retail Marketing.
11 Years in executive and managerial profile in front office, admin, customer servicing, PR in travels, Banking Sales, Tourism & hospitality industries
Adept at controlling business development and client servicing.
A proactive learner with a flair for adopting emerging trends and addressing industry requirements to achieve organizational objectives and profitability norms.
Proven skills in managing teams to work in sync with the corporate set parameters and motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues.
Possess excellent interpersonal, communication and organizational skills with demonstrated abilities in team management and customer relationship management