Rupa Ramamurthy

Rupa Ramamurthy

Executive Vice President – Banking Operations, Teleperformance


• Over 28 years of experience in Core Banking and BPO Industry. Currently performing a dual role of managing service delivery and transformation for international banking operations and a global banking SME, aim is to contribute to financial institutions change and help them to be more innovative, agile and human

• Have established and stabilized large BPO centers across geographies for banking verticals. COPC Certified Practitioner and Black Belt certified -Led large transformational initiatives. Quality driven leader who champions and balances innovation with practicality and scalability

• Leads the Teleperformance diversity initiative called the TP women forum for India and Middle East and is part of the global TP women forum. Objective is to celebrate the achievements of women and address women issues in workplace

• Passionate about all forms/genres of Music and physical fitness

• Motto is with great power comes great responsibility – responsibility to the organization we belong , responsibility to the clients we serve , responsibility to nurture the people we work with , responsible for our maintaining the emotional well-being of our loved ones and responsible for making the world a better place to live in

• Received Exemplary women leadership award by Femina world women leadership congress in 2017, Women leadership award for excellence in BPO sector-2014 By world women leadership congress

• Varied other awards like Gold Stevie Award 2019, Economic Times in association with Rise in India in 2018