Business & Leadership Coach
Lara is a “Leadership & customer excellence expert” who is passionate about working with organisations to help them understand the impact front-line staff have in the business and the role leaders play in achieving this.
She hold a degree in literature, however she is a seasoned and dynamic executive with more than 18 years of international experience in progressive leadership roles and managing operations across organisations in the private, corporate and public sectors where the highest levels of customer experience were required.
Some of the clients she has served are Royal Families, 5* luxury hotels, Siemens Spain, Bacardi Spain, Tower 42, Barclays Bank Global HQ’s, JLL, BNP Paribas, to mention a few.
She currently heads up the Coaching and Learning & Development department for UBS bank on behalf of ISS whiles serving clients privately too.