Marsha Collier

Marsha Collier (Born in New York, New York) is an author, radio personality (on the Internet and KTRB 860 AM San Francisco) and educator specializing in technology and inspiring business on how to use the internet for marketing and ecommerce.With over 1 million copies of her books in print as of 2007 (special editions for the UK, Germany, France, Canada, Australia, Chinese – and an edition in Spanish), she is the top selling eBay author. Among her books, eBay For Dummies is the best selling book on eBay e-commerce worldwide while eBay Business All-in-One Desk Reference For Dummies is the best selling title on operating an eBay business. “Starting an eBay Business For Dummies” appeared on the BusinessWeek Magazine Best Seller list for many weeks. Collier is a columnist with Entrepreneur.com.and American Express OPEN.Her book, The Ultimate Online Customer Service Guide: How to connect with Your Customers To Sell More” was the first to address social media as a customer service venue and was in the Top Ten books CEOs were reading in December 2011.