Namuddu Annet Mukasa

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Namuddu Annet Mukasa

Direct Sales Advisor at Barclays Bank Ltd

Uganda

More than 9 years banking experience. Highly computer literate proficient at Microsoft, excel, access plus power point, excellent communication and learn work skills, good at customer service plus human relations.
Above all high interpersonal integrity.
EDUCATION
Bachelor of Arts with Education 1997 – 2002
Concentration: Economics
Makerere University, Kampala.
Uganda Advanced certificate of Education (UACE) 1995 – 1997
St. Joseph’s Girls Nsambya
Uganda Certificate of Education (UCE) 1990 – 1994
St. Joseph’s Girls Nsambya
WORK EXPERIENCE
LEAD GENERATOR/ DIRECT SALES ADVISOR OCT. 2007 to date
BARCLAYS BANK LIMITED
Making monthly sales plan plus daily activity sheet.
Customer retention i.e. giving them surprise visits and calls.
Customer service and care for both existing and non existing customers.
Capturing customer complaints and compliments and follow-up.
Making awareness calls to clients i.e. to inform them about the new changes in the policy.
Pay clients visit to their work place.
Making presentations to different companies about Barclays products and services.