Madinah Ali

Ms. Ali’s expertise is directing organizations through change, continuous quality improvement, and team building, while developing IT and telecom strategies to improve service levels in the contact center industry. These strategies include multi-channel communications such as inbound marketing, Search Engine Optimization (SEO), social media, text, direct mail, and website re-design. Ms. Ali’s clientele ranges from Micro Enterprises to Fortune 500 companies. She is a dynamic leader who
conceptualizes and absorbs information fast; exceptional track record in strategy development and project implementation with strong problem solving, research, communication, interpersonal, and negotiation skills. Ms. Ali has specialized international experience in the following countries: Switzerland, Australia, Brazil, United Kingdom, South Africa, China, Puerto Rico, Canada, Mexico, Malaysia, Indonesia, Singapore, Philippines and Japan, where she has provided consulting services in economic policy and global sourcing.